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The music stop and plays it isnt consistent

Posted: Sun Jan 03, 2016 5:32 am
by Gilly
Description of the problem:
  • What isn't working? When someone play a YouTube link it stop and goes. it does not continously play. It also sounds choppy.
    Since when isn't it working? As soon I got the bot to be online and pay the bot.
    Does the problem occur permanent, frequently, occasionally or when you do an specific action? Frequently
    Error message (if available): No
Operating system:
  • Please always write down the complete name of your OS.
    For example: Windows 7 Ultimate 64bit, Debian 8.2 amd64: Windows Server 2012 R2 Datacenter Edition 64 BIT
Hardware
  • Short list of the Hardware the TS3MusicBot is running on
    System load (Used RAM, CPU load): CPU Core™ i3-2130. RAM 8 GB. The bot is using 11.9 MB of RAM and 0 on CPU. It has 100MB/S UP and Down
Failed solution approaches:
We need to know if you've already tried something to fix the problem.: Restarting the server and restarting the bot it self

Re: The music stop and plays it isnt consistent

Posted: Sun Jan 03, 2016 10:10 pm
by Shadow86
Hello,

we know about an issue on some windows versions. Someone is already working on it.

greetings

Shadow86

Re: The music stop and plays it isnt consistent

Posted: Mon Jan 04, 2016 4:05 am
by Gilly
do you know when it will be fixed ETA? I am paying for this service and it shouldn't be choppy with lag too.

Re: The music stop and plays it isnt consistent

Posted: Tue Jan 05, 2016 9:56 am
by Shadow86
hello,

it should be out in the next few days

greetings

Shadow86

Re: The music stop and plays it isnt consistent

Posted: Tue Jan 05, 2016 8:34 pm
by Shadow86
hello,

the update is now out pls test it and tell me back if it got better now

greetings

Shadow86

Re: The music stop and plays it isnt consistent

Posted: Thu Jan 07, 2016 2:29 am
by Gilly
It seems to be fixed, but I will keep you updated :)

Re: The music stop and plays it isnt consistent

Posted: Tue Jan 12, 2016 2:36 am
by Crypto90
We have improved the audio handling a second time to fix choppy audio for a few seconds which appeared after 10-30 minutes on some systems (windows and linux version).
The changes are currently online in the beta channel.

You can enable the beta mode with
Code: Select all
-beta
on the startup command line or for the windows version toggle the beta mode checkbox in the launcher.

Your TS3MusicBot will update the system files to version 4.6.4.3.

Changelog:
TS3MusicBot system files version 4.6.4.3 (12.01.2016):
* Fixed choppy/lagging audio playback for a few seconds which appeared on some systems (Windows and Linux version) after 10-30 minutes playback.
http://ts3musicbot.net/index.php?mode=versions&tab=beta

Tell us if you have any issues left with the audio playback.

Re: The music stop and plays it isnt consistent

Posted: Fri Jan 15, 2016 8:10 pm
by xenexprime
This is the same issue I been having since December, I made a post here and also Shadow you checked on my bot and said you didn't know what the problem was. I run Linux, is there a fix for Linux for this?

I prepaid for the bot and haven't been able to use it properly for 2 months now.

Re: The music stop and plays it isnt consistent

Posted: Sat Jan 16, 2016 6:20 am
by Crypto90
Linux has no issues. I will look on your system tomorrow.
You say its linux, your vps runs with openvz, so maybe there is an issue with the virtualization/cpu clocking.

I also saw in your logs of your two bots, that the player crashes sometimes.
Does all kind of playback "stop-and-start"? or is it only with a specific kind of media plaback?

Re: The music stop and plays it isnt consistent

Posted: Tue Jan 26, 2016 11:49 pm
by Shadow86
Since no other answer from you was made i close this thread now because i am assuming that now everything works .
If you still have questions make a new thread or join our Support-TS3.

greetings

Shadow86